Privacy policy

Privacy- and Cookie Policy Garrett Leight

This Privacy- and Cookie Policy (“Policy” or “Privacy Policy”) explains and governs how Garrett Leight Europe B.V., (“Garrett Leight” or “We”) may collect, record, hold or otherwise use any information or data about individual users of our website at https://www.garrettleight.eu/ and/or our (potential) customers.

Your privacy and the protection of personal data is of great importance to us. During the processing of your personal data, we conform to the requirements of the applicable data protection legislation. This means we:

  • clearly specify our purposes before we process personal data, by using this Policy;
  • limit our collection of personal data to only the personal data needed for legitimate purposes;
  • first ask for consent to process your personal data in cases where your consent is required;
  • take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
  • respect your right to inspect, correct or delete your personal data held by us.

Garrett Leight is the party responsible for all data processing via this website. If you have any questions, or you simply want to know what data we may have collected which belongs to you, please contact us via the contact details stated at the end of this Privacy- and Cookie Policy.

We may collect and use the following personal data:

  • Name;
  • Contact details (phone, email, post);
  • Date of birth;
  • Gender;
  • Payment-, purchase- and/or return details (including e.g. billing address, income information, credit information, past purchases and service preferences);
  • Gift card information or related gift information; 
  • Login details (Garrett Leight account);
  • IP- and MAC-address;
  • Any (other) information provided by you when contacting us.

Interested in the purposes for which we may process the abovementioned personal data? Please have a look at the following section. Here we will also substantiate, which data we may use for what specific purpose. To inform you in the best way possible we will also let you know for how long we may keep hold of your data.

 

Creating an account with Garrett Leight

Creating an account with Garrett Leight can be helpful for various reasons. Not only can you save time at checkout the next time you shop with us, but it can also be helpful to track your order. By creating an account, you provide us with:

  • Login details;
  • Name;
  • Contact details and address.

 

The data you provide us with is necessary for the performance of a service (performance of a contract). We will keep hold of this data until you decide to close down your Garrett Leight account.

 

Handling your order
When you place an order, we will collect standard information needed to complete and ship your order (performance of a contract). This information is only used to send, process and track your order and will only be kept as part of your account for future orders. Shopify Payments is our payment provider. They will receive the information necessary to safely handle your payment.

In case the received product is not what you expected, or you wish to return it for another Garrett Leight product, you may request a return or exchange. We may process standard information needed to fulfill your request and will only retain the personal data processed for this purpose only.

Contact

When you send us an email or chat message, fill out the contact form, or contact us in any other way, we may process the personal data you provide us with as part of our services (performance of a contract). To be able to handle your request for contact we process the following personal data:

  • Name;
  • Email address; 
  • Any information you enter yourself as the content of a message.

 

We store this information until we are sure that you are satisfied with our response. This way we can easily access the information in case you have any following questions and train our customer service to improve even more.  

 

Newsletter
We provide a newsletter to inform those interested in our products. Your email address is either added to our list of subscribers with your consent (through opt-in), or in case you do not opt-out to receiving our newsletter after having bought a Garrett Leight product. We then process your personal data based on our legitimate interest to do so, which relates to being able to provide our customers with all our new products and the best promotions and sales.

 

Each newsletter contains a link which you can use to unsubscribe to our newsletter. We will retain your email address until you chose to unsubscribe. You can also unsubscribe to our newsletters by sending an email to service@garrettleight.com.

 

Contests and sweepstakes

We may offer promotions or organize contests and sweepstakes. In order to be able to contact you in case you have won we will process the contact details you have provided us with (performance of a contract). We will not process this data for any other purpose unless we have a valid ground for processing. The data will be processed for this purpose as long as needed to be able to inform you of the results of the contests and sweepstakes.

 

Cookies

 

We may use cookies on our website which are saved onto your device. Cookies are also placed via third parties engaged by us. Like all normal functioning websites, we use both functional cookies and third-party cookies for analytics and marketing purposes.

 

When you visit our website for the first time, a pop-up is displayed indicating that if you click the ‘accept’ button, you accept the cookies and plugins as described in the pop-up and this Policy. You are free to disable cookies using your browser. Please keep in mind that our website may not work optimally.

 

We use cookies for the following purposes:

  • to enable the functionality of our website and to protect our website (technical or functional cookies);
  • to generate overall statistics and gain insight into the use of our website by the public to optimize our website and services (analytics cookies);
  • to personalise the content on our website and the internet offer on the basis of your interests and click and surf behaviour, by displaying advertisements that fit your interests (targeting/marketing cookies);

These cookies collect the following data from you:

  • IP- and MAC-address;
  • Cookie-ID;
  • Website and click behavior;
  • Time on site;
  • Referrer URL.

For the abovementioned purposes, we use the following cookies:

 

Cookie; Entity; Guarantees

Type 

Purpose 

Retention period

Google Analytics 
 

Google LLC, United States 

  

Privacy statement 

Analytics

 

 

These cookies are placed to gain insight into visitor behaviour and to improve the user experience. We have set these cookies to be privacy friendly. That means that we: 

  • have concluded a processing agreement with Google;
  • only give Google masked IP addresses; 
  • do not share any further data with Google;
  • and we do not use other Google services in combination with Analytics.

Up to 2 years

 

Pinterest Conversion tracker

 

Pinterest Inc., United States

 

Privacy statement

Analytics

These cookies allow us to track which conversions come from Pinterest traffic to our website. For this purpose, website visits, click behavior and checkout information is used.

Up to 2 years

Bing Ads

 

Microsoft Corporation, United States

 

Privacy statement

Marketing

Microsoft Bing Ads cookies are used to show relevant advertisements via Bing Ads. These cookies allow tracking of users by a unique user ID which is synchronized in Microsoft domains.

Up to 1 year

Facebook Custom Audience

 

Facebook, Inc., United States

 

Privacy statement

Marketing

These cookies are used to enable Facebook advertising options. For this purpose, click behavior and website visitors are registered.

Up to 3 months

Facebook Connect

 

Facebook, Inc., United States

 

Privacy statement

Tracking

These cookies are used to enable Facebook advertising options. For this purpose, click behavior and website visits are registered. These cookies also register a unique ID to recognize returning devices. The aim is targeted and personalized advertising.

Up to 3 months

ShareThis

 

ShareThis Inc., United States

 

Privacy statement

Marketing

ShareThis cookies allow us to offer social media sharing options on our website. For this purpose, IP address, referrer URL, browser information and OS information are used.

Up to 3 years

Privy

 

Privy, Inc., United States

 

Privacy statement

 

Tracking

Privy cookies are used to record site and display-related activity, in order to show the website visitor relevant content.

Up to 2 years

Yotpo

 

Yotpo, Ltd., United States

 

Privacy statement

 

Tracking

Yotpo cookies are used to facilitate customer reviews.

Linked to the review

Various

 

First party cookies with strictly functional purposes

Functional 

These cookies enable necessary functionalities of the website, such as remembering the chosen language and whether there is permission for cookies, displaying the cookie banner, etc.

Up to 2 years 

 

 

We have no control over how the above parties use the cookies and the information (under which personal data) they collect, by themselves. For more information about these parties and how they use cookies, we recommend you read their privacy policies (please be aware that such policies may be revised regularly).

 

En- and disabling of cookies

You can prevent the placement of cookies by adjusting the settings on your browser (see your browser Help for how to do this). In case you only want to accept the cookies for Google Analytics and the functioning of the website but not the advertisement cookies, you can choose the setting in your browser “block cookies of third parties”. Beware: most websites do not optimally function when cookies are disabled.

 

Expiration date of cookie and removal of cookies

Most cookies have an expiration date. This means that they will automatically expire after a certain period and no longer register any data concerning your visit of the website. Another option is to remove the cookies manually before the expiration data. In order to do this, consult the instruction manual of your browser.

Social Media Features
The Garrett Leight website may offer social media features, including certain sharing tools or other integrated tools (such as the Facebook “Like” button), which let you share actions that you take on our social media pages. Your use of such features enables the sharing of personal information with the public, depending on the settings you establish with the entity that provides the social sharing feature. As mentioned earlier on in this Policy, to find out how these social media companies process your personal data, it is important to regularly check their Policy.

Providing data to third parties

Except to our affiliates and subsidiaries and the parties that we have engaged to deliver the abovementioned services and/or products*, we do not under any circumstance provide your personal data to other companies or organizations, unless we are required to do so by law (for example, when the police demands access to personal data in case of a suspected crime) or in case we have another valid legal ground.

* We may share or disclose your personal data to the following types of organizations:

  • IT-suppliers and service providers;
  • Cookie service providers;
  • Postal order company;
  • Payment service providers;
  • Marketing companies.

International transfer of personal data

In order to provide the abovementioned services Garrett Leight may provide your personal data to parties established outside the European Economic Area (EEA). We will only do this if there is an adequate level of protection for the processing of your personal data. This means, for example, that we use a model agreement of the European Commission and conclude agreements to ensure the safe handling of your personal data.

We may also share your data with our affiliates and parent company, which may be situated in the United States of America. We do this for our internal administration. We ensure the safe handling of your data and conform to the same strict rules regarding the processing of your data, wherever it may be processed by Garrett Leight.

We are familiar with the judgment of the CJEU (16 July 2020) with implications for the transfer of personal data. We are currently investigating how best to deal with this. We have a very high regard for privacy and are trying to do everything we can to find an appropriate solution. If we have an appropriate solution, we will inform you about this via this Policy. Do you have any questions about the processing of your personal data? Please contact us using the contact details in this Policy.

Security

We take security measures to reduce misuse of and unauthorized access to personal data. We take the following measures in particular:

  • we use secure connections (Secure Sockets Layer of SSL) to encrypt all information between you and our website when entering your personal data;
  • we keep logs of all requests for personal data;
  • access to personal data is restricted to those persons who need the personal data for fulfilling their tasks.


Your rights

 

You can always contact us if you have any questions regarding our Privacy Policy. Besides that, you have to the following rights regarding your personal data:

  • Right of access: you have the right to see what kind of personal data we process about you;
  • Right of rectification: you have the right to rectify any personal data we have processed about you, if this information is (partially) wrong;
  • Right to complain: you have the right to file a complaint against the processing of your personal data by us, or against direct marketing;
  • Right to be forgotten: you can file a request with us to remove any personal data we have processed of you;
  • Right to data portability: if technically possible, you have the right to ask us to transfer your processed personal data to a third party;
  • Right to restriction of processing: you can file a request with us to (temporarily) restrict the processing of your personal data.
  • Right to revoke your consent: when we process your data based on your consent.

 

You may send a request by sending an e-mail to service@garrettleight.com or by contacting us by phone via +31 0 20 333 04 39. To prevent abuse, we may ask you to provide proper proof of your identity. If you want to inspect personal data linked to a cookie, you should include a copy of the relevant cookie with your request, which you can find in your browser settings.

 

We will usually respond to your request within one month. This term can be extended if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term within one month.

 

Minors

 

Our website is not directed at children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal or contact information without their consent, he or she should contact us at service@garrettleight.com. If we become aware that a child under 16 has provided us with personal data, we will delete such information from our files immediately.

Changes to this Privacy- and Cookie Policy

We reserve the right to modify this Policy. We would like to recommend that you consult this statement on a regular basis, so that you remain informed of any changes.

Complaints

If the assistance we are offering is not to your satisfaction, you have the right to lodge a complaint with your national Data Protection Authority (DPA).

Contact details

Garrett Leight Europe B.V.
Danzigerbocht 29
1013 AM Amsterdam
The Netherland
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Tel +31 20 333 0439